Offers

Customer Support

  • REF: CSNE1
  • Country: Netherlands
  • Position: Customer Support Employee
  • Place of work:

    WAGENINGEN

  • Type: All year round
  • REF: CSNE1
Published in Administration

Additional Info

We urgently looking for an enthusiastic Customer Support Employee who will be the first point of contact for customers and act as the link between customers and the internal organization. You will be responsible for ensuring the smooth handling of customer interactions and administrative processes. Our client is a laboratory specializing in DNA research for plants and animals, including livestock, horses, dogs, and cats.

  • Job requirements

    For this position, we are looking for someone with:

    • EU passport or right to work in Nethertlands
    • MBO+ level of education and thinking.
    • Affinity with the agricultural sector (preferred).
    • Strong communication and administrative skills.
    • A high sense of responsibility.
    • The ability to make connections and reason logically.
    • Willingness to quickly acquire knowledge of products and services.
    • A collaborative, results-driven, and customer-focused mindset.
  • Language
    • English or preferrably Dutch - B2 level
  • Responsibilities
    • Answering phone calls, aiming to resolve as many inquiries as possible independently. This includes questions about the webshop or the progress of research, requiring you to investigate and follow up accordingly.
    • Inventory management.
    • Processing and entering sample materials.
    • Handling correspondence and administrative tasks.
    • Assisting with marketing and sales activities as needed.
    • Preparing meetings and organizing meeting locations.
    • Welcoming visitors.
  • Remuneration
    • Salary - €14.55 - €17.76 per hour
    • Standard Tax/Deduction
    • Working hours per week -32-40
    • Working days per week - 5
    • Holiday
    • Accommodation - about 112 euro weekly
    • Meal - not provided
    • Tickets to Netherlands - covered by the candidate

     

  • Documents
    • Cv in English or Dutvh and a linkedin profile
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