Our client is a well established company devoted to the the process of how to leverage the power of card payments and modern technology to grow and thrive. The company has offices in over 10 European countries, and over 100,000 clients and a strong team of talented professionals. We have an open position as IT support and Monitoring specialist, if you want to be a part of this technological future and take the next step in your career!
Experience with Microsoft products (Windows 10; Office 2013 - 2019)
Experience with support and troubleshooting of LAN networks
Understanding of TCP/IP, VPN, DHCP, DNS
Fluent English and team-player skills
Able to multi-task while listening to the caller, documenting in the case management system, and/ or researching the solution to the caller’s issue.
Experience with Active Directory, Virtualization (Hyper-V preferred), Windows Server 2012 – 2019 or Debian, any sort of Databases - will be considered an advantage
Monitoring of production and business critical systems – services, VMs, Databases, connections, etc.
Provide 1st level technical customer support and works closely with Senior specialists to resolve recurring problems and issues with applications and/or products.
Elevating issues to 2nd/3rd level IT specialists.
Helps in research and development in corporate IT infrastructure and integration of new applications.
Support of new projects related to corporate and production IT infrastructure.
Troubleshooting and ticket resolving as 1st level IT Support specialist.
Produce documents related to corporate IT infrastructure and its projects.
Works on 12 hrs. day/nights shifts
Attractive and motivating salary
“Google / Microsoft Office-Class” workplace in an open, friendly hi-tech environment
The opportunity to work in a diverse and international team of professionals building together the future of payment solutions
Promotions and a salary review based on performance
Full “Luxury” package health insurance including dental care and optical glasses
100 bgn lv. per month for lunch and snacks
Exciting teambuilding events
Opportunity to refresh in company's facilities, including fitness, bowling and relax areas
Free coffee, food and drinks at the office
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