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Romanian Speaking Customer Accounts and Relations Specialists

  • REF: CRMROM1
  • Country: Bulgaria
  • Position: Romanian Speaking Customer Accounts and Relations Specialists
  • Place of work:

    Varna
  • Type: All year round
  • REF: CRMROM1
Published in Call center workers

Additional Info

Domestic Recruitment license 2981

Additional Info

Our client is a well established company that operates in over 10 EU countries as well as in UK.

  • Job requirements
    • University degree in Business, Economics or Finance.
    • Very good command of English language.
    • Experience in banking or other financial institutions would be considered an advantage.
    • Experience in a similar position will be considered a strong advantage.
    • Communication and presentation skills.
    • Analytical skills; ability to work with data.
    • Confidence, sense of responsibility, and a positive mindset.
  • Language
    • minimum B2 level of Romanian
    • minimum B1 level of English
  • Responsibilities

    • Create new business opportunities for cross and up-sell through analyzing customer needs and market trends.

    • Build and manage the relationships with current and new customers, starting with the verification process.

    • Track customer experience and satisfaction and proactively address customer issues in order to meet their needs.

    • Update job knowledge by participating in educational opportunities; reading professional publications; follow-up on the product updates.
  • Remuneration

    • “Google Office-Class” workplace in an open, friendly hi-tech environment.

    • Attractive and motivating salary.

    • The opportunity to work with other dedicated professionals building the future of Payment Solutions.

    • Promotions and a salary review based on performance.

    • Exciting team building events.

    • Opportunity to refresh in our facilities, including fitness, bowling and relax areas.

    • Free coffee, food and drinks at the office

    • Standard Local Tax/Deduction

    • Working hours per week - 40, additional hours optional based on performance

    • Working days per week - 5

    • Holiday pay

    • Meal on duty
  • Documents
    • Cv with a passport size photgrapah
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