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Customer Accounts and Relations Specialists

  • REF: CSHUN1
  • Country: Bulgaria
  • Position: Customer Accounts and Relations Specialists with Hungarian
  • Place of work:

    Varna
  • Type: All year round
  • REF: CSHUN1
Published in Call center workers

Additional Info

Our client is a well established company that operates in over 10 EU countries as well as in UK. The candidate must have knowledge of Hungarian language relevant ot B2 level.

  • Job requirements
    • University degree in Business, Economics or Finance.
    • Very good command of English language.
    • Excellent command of one of the following languages: French or Italian;
    • Experience in banking or other financial institutions would be considered an advantage.
    • Experience in a similar position will be considered a strong advantage.
    • Communication and presentation skills.
    • Analytical skills; ability to work with data.
    • Confidence, sense of responsibility, and a positive mindset.
    • Language
    • minimum B2 level of Hungarian
    • minimum B1 level of English
  • Language
    • Hungarian - B2 level
    • English - B2 level
  • Responsibilities

    • Create new business opportunities for cross and up-sell through analyzing customer needs and market trends.

    • Build and manage the relationships with current and new customers, starting with the verification process.

    • Track customer experience and satisfaction and proactively address customer issues in order to meet their needs.

    • Update job knowledge by participating in educational opportunities; reading professional publications; follow-up on the product updates.
  • Remuneration
    • Attractive and motivating salary.
    • Standard Tax/Deduction based on full salary.
    • Working hours per week - 40, additional hours may be available based on performanc.
    • Working days per week - 5
    • Holiday
    • Accommodation - will help with accommodation if you need help.
    • Meal on duty.
    • “Google Office-Class” workplace in an open, friendly hi-tech environment.

    • The opportunity to work with other dedicated professionals building the future of Payment Solutions.

    • Promotions and a salary review based on performance.

    • Exciting team building events.

    • Opportunity to refresh in our facilities, including fitness, bowling and relax areas.

    • Free coffee, food and drinks at the office

     

     
  • Documents
    • Cv in English, Bulgarian and Hungarian. Use the apply button under or mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.
More in this category: « Customer Accounts and Relations Specialists with Foreign Languages (French/Italian) Romanian Speaking Customer Accounts and Relations Specialists »

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